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Also called an "autonomous vehicle" and "driverless car," self-driving cars date back to the New York World's Fair when General Motors predicted the development of self-driving, radio-controlled electric cars. Published: Mon, 5 Dec Researches by some academics have made it known that a company’s culture is closely linked to its effectiveness and efficiency (Kotter & Heskett, ).
Author’s research model and research hypothesis Author’s research model From the literature review of previous researches about interrelationship between service quality and customer satisfaction using SERVQUAL model, it seems that SERVQUAL approach is the 5/5(16).
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